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Legal

Refund Policy

This policy explains when refunds and cancellations are available, and how to request one.

This policy is being finalised.

The refund policy is with our advisers for review. The outline below shows what it will cover. If you need this information before it is published, contact us and we will provide it directly.

Consultation and evaluation fees

Section pending review.

Subscription cancellation

Section pending review.

Prescription medications and non-returnable items

Section pending review.

If treatment is determined not to be appropriate for you

Section pending review.

How to request a refund

Section pending review.

Processing times

Section pending review.